I want my Galaxy Nexus JB update and I want it now
Mitchzx6r
Newbie

I've switched from AT&T to Verizon cause not only is it faster, but it also has the latest devices from Google. I'm paying my hard earned cash to Verizon expecting a top of the line experience. I want to be able to say I'm a proud Verizon Subscriber, but right now I cant do that. Right now, my carrier is the last to get the Jelly Bean Update to my Galaxy Nexus. Verizon is behind even the most crap carrier, Sprint. Tell me why we are behind Sprint of all carriers? Give me my JB update and let Google deal with any software bugs, to hell with your own tests on the update.

0 Likes
Reply
13 Replies
red_rabbit1
Newbie

I also switched from at&t to verizon for better service, however I thougt we would get jelly bean right away.. starting to have my doubts..  did I make a mistake switching ? come on verizon show me I made the right choice, dont let us be uped by or freinds with jelly bean

0 Likes
Reply
carolinaKeith
Newbie

I demand to be told why we are waiting. Not the same BS about" it's not our choice, google determined the update" LIE!!!! google has released the update, Samsung says it's not them, its VZW. I think we deserve an answer, or 2 months credit!

0 Likes
Reply
CharmingPhlsphr
Specialist - Level 1

I am always disturbed to see this reaction. Each time there is a software release, the reaction to the delay is always greater than what is merited from the issue itself. In all honesty, I highly doubt that VZW experiences joy to give customers another reason to call in and yell at their reps or in reading the dozens of absurd reactions on their support pages. If it is being delayed, it is likely due to a very valid reason. Be patient and let them work it out.

mariomerendino
Enthusiast - Level 1

There are mods editing/viewing ALL these posts Why don't they give us SOME form of an UPDATE on the update???

0 Likes
Reply
Ann154
Community Leader
Community Leader

mariomerendino wrote:

There are mods editing/viewing ALL these posts Why don't they give us SOME form of an UPDATE on the update???

The moderators are there to keep the enforced across the community forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

commonsense101
Specialist - Level 2

GSM updates come faster

If what amounts to a theme is a big deal to you, you might think about going back to a gsm carrier

But sit tight, it doesn't really add anything to your phone

My guess the reason the mods are editing all these posts is because there is already many topics on the subject and this adds nothing to the debate. Much like JB adds nothing to a phone! LOL

0 Likes
Reply
scott21
Contributor - Level 2

Commonsense (Deleted content to comply with), JB adds alot do some research before posting trying respond trying be the (deleted content comply with VZW ToS..please keep your post family friendly).

But on updates why does ppl always like where's my update ? We all know verizon is slower at this nothing new i have no problem waiting.

Message was edited by:  Verizon Moderator

0 Likes
Reply
21stNow
Master - Level 1

The Galaxy Nexus may be a Google device, but the Verizon Wireless Galaxy Nexus is just that - a carrier-branded phone.  Why would you buy a carrier-branded phone and think that you would have a different experience from any other carrier-branded phone?  You could have stayed on AT&T and gotten the unlocked Galaxy Nexus last year if having a Google device were important to you.

dcmed1
Enthusiast - Level 3

Just leave Verizon, that's what I'm doing when my contract is up.

0 Likes
Reply
galaxyuser
Enthusiast - Level 2

yep my family of 5 devices are gone also,the grass may or may not be greener on the other sides,but I am gonna go chew on the other side of the fence for some time

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hi Mitchzx6r!

Thanks for your patience. Verizon and Samsung are working extremely hard to provide your device with the best experience. Check here for the latest software updates for the Galaxy Nexus http://bit.ly/vFYmiT.

Thanks,
Pamelaf_vzw

0 Likes
Reply
galaxyuser
Enthusiast - Level 2

JB is nice,I saw a example on a video page and it was sharp,I like several of the new things I saw in the latest JB updates that other phones are getting.

0 Likes
Reply
Cybergoobr
Enthusiast - Level 3
0 Likes
Reply