If we all file complaints with the BBB and the FCC maybe things will change

carseller0822
Contributor - Level 3

I filed complaints with the BBB and the FCC over the last round of delayed updates. I got a call from someone claiming to work in the President of VZW office. It sounded like complaints to the BBB and the FCC cause major headaches for the folks at VZW and all they wanted me to do was remove my complaints. I refused until my phone was updated then I notifed the BBB and the FCC that my issue had been resolved. I just filed another round of complaints on Monday. Maybe if everyone else who is tired of the same old BS from VZW files complaints then they might take our issue seriously. I doubt it but at least we'd be making things difficult for them.

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nlitend
Contributor - Level 1

Sounds like vzw needs to open a new department......for baby sitting.

rall_g4
Contributor - Level 3

nlitend wrote:

Sounds like vzw needs to open a new department......for baby sitting.

>Comment Deleted<


Message was edited by: Verizon Moderator

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NuDroidUsrr
Specialist - Level 3

carseller0822 wrote:

I filed complaints with the BBB and the FCC over the last round of delayed updates. I got a call from someone claiming to work in the President of VZW office. It sounded like complaints to the BBB and the FCC cause major headaches for the folks at VZW and all they wanted me to do was remove my complaints. I refused until my phone was updated then I notifed the BBB and the FCC that my issue had been resolved. I just filed another round of complaints on Monday. Maybe if everyone else who is tired of the same old ** from VZW files complaints then they might take our issue seriously. I doubt it but at least we'd be making things difficult for them.

  And if enough people do this, do you know what is going to end up happening? Verizon will never update any of the phones, you will be stuck with the OS that was shipped with your phone. Is that what you want?

  What are you complaining about in the 2nd round?

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gernerttl
Contributor - Level 1

I seriously doubt your complaint triggered them to update your phone.  Sounds a bit coincidental to me.

NuDroidUsrr
Specialist - Level 3

gernerttl wrote:

I seriously doubt your complaint triggered them to update your phone.  Sounds a bit coincidental to me.

  I didn't, I think you meant this for carseller0822. You replied to my comment.

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gernerttl
Contributor - Level 1

Yes it was.  Sorry.

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NuDroidUsrr
Specialist - Level 3

gernerttl wrote:

Yes it was.  Sorry.

No problem, I didn't know if you thought I was also reporting to the BBB and FCC.

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davegr
Contributor - Level 2

smh

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Tidbits
Legend

First you would need to convince Qualcomm to change their code on how CDMA works then the complaints would be valid. One of the reasons why AOSP had troubles. People assumed it's Verizon but the keys needed should not be passed around free nilly. That's asking for trouble in a multitude of levels. GSM doesn't use keys like CDMA does FYI.

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commonsense101
Specialist - Level 2

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

rall_g4
Contributor - Level 3

commonsense101 wrote:

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

Ahem

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Tidbits
Legend

Just use the report button. You get faster results. Remember mods can't be everywhere at once.

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rall_g4
Contributor - Level 3

Report button gets overused on here. Just my opinion. Might be much more effective to leave it up and have a few members remark that its inappropriate.

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rall_g4
Contributor - Level 3

Within minutes post removed and sent to moderator sort of proving my point.

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Ann154
Community Leader
Community Leader

rall_g4 wrote:

commonsense101 wrote:

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

Ahem

I read it as sarcastic and not as an insult or attack. Why do you have such a negative attitude about the users here? You have had one since you signed up.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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rall_g4
Contributor - Level 3

I love sarcasm too. As long as its directed at someone else.

Ann154 wrote:

rall_g4 wrote:

commonsense101 wrote:

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

Ahem

I read it as sarcastic and not as an insult or attack. Why do you have such a negative attitude about the users here? You have had one since you signed up.

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gernerttl
Contributor - Level 1

I'm with Ann.  He was just being sarcastic. 

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rall_g4
Contributor - Level 3

gernerttl wrote:

I'm with Ann.  He was just being sarcastic. 

Actually I agree too. He was being sarcastic.

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Tidbits
Legend

The major problem with the internet...  Can't see facial expressions, or actual tone.  This is how a lot of things get lost in translation.

Though you can tell when people are frustrated by the way they type, but everything else is easily translated sadly.

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commonsense101
Specialist - Level 2

no guys, jelly bean is super important. my phone is the only thing i have going on my life and if i cant stay up to date with the tech blogs i'll be ruined

i run my business on this phone and if it doesnt have jellybean its just garbage

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