Hello everyone, this is my first time here, and I figured this would be a good place to discuss my issue I am having with my Galaxy s3. My dad has gotten quite mad at me several times over the last week or so because he just had surgery and we use our phones as a means of communicating overnight. He has said that he has tried calling me several times to get a hold of me to help me with something, only to find in my call history that there were no calls received/missed at the times he claimed. However, I can go and look at his IPhone 4 and see where indeed he did call, he says when this happens it goes straight to my voicemail without ringing at all. I check my signal status, and I do usually have a signal, albeit a rather weak one at 2 "bars". His also has a weak signal , but yet he can receive calls just fine. I do not understand what the issue is.
I bought this phone about 3 weeks ago at full retail price due to not having insurance, my previous phone, the droid razr had to be replaced because it was typing erratically, and would input characters on the opposite side of where I was actually typing. Being a brand new phone, this s3 should not be giving me this problem. I've tried restarting it, taking the sim out snd putting it back in, taking the battery out and putting it back in, but to no avail. It is still not registering any calls, when in fact my father's iPhone 4 shows placed calls at the times my dad says he has made them. This is not a constant issue, but it is a frequent issue, it seems to happen more often of the mornings than it does the rest of the day. I called Verizon tech support, and they said they were going to send me a new SIM card to see if that will rectify the issue, and if it doesn't, they will replace my device.
Also of note, the tech rep noticed that my phone was constantly going back and forth between a 3G to 4g lte signal, often times as little as 1 bar, with occasional spikes to 3 bars. Tech rep checked my coverage area and says I'm in an area that should be well covered by their 4g lte network, and had no explanation as to why I am having such network instability. It sucks paying $650 for a new phone, only for it to give me these kinds of problems. Of note, my droid razr also had issues with network stability as well, often jumping back and forth between no, or weak network signal, to 3G to 4g, and vice versa. Sometimes it would go all the way from a 4g signal to no signal at all briefly, and then to 1 bar, and eventually an average of 2 bars with the occasional spike to 3 bars. Could it be an issue with my SIM card that is the root of my issues? Or do I happen to be in a "fringe zone" where I'll eithe get signal at times, no signal at times, or weak signal at times. This is quite a frustrating issue, and I will mention again that my father's iPhone 4 does not seem to suffer from these issues like my recently purchased galaxy s3 does.. If his iPhone 4 is making and receiving calls, then I should be able to have the same stability on my s3. I have began to wonder if I should have got an iPhone instead.......
