I'm in Italy with an international travel plan. I can't make a call to the UK, get a voice message telling me I can't call a number in the UK.
How do I find what phone service I am using?
We hope you're having a great trip, dennis84. Having a working phone when so far from home is important. Let's get those calls going through for you. Check out this link, http://vz.to/1aGvDAs, to make sure you have the correct dialing pattern when making a call. Are you able to use data or text? What do you see for signal on the phone?
DanielleR_VZW
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