International calls

liljimmyabe
Newbie

I signed up for international calls this week and when I try to make a call it tells me I don't have service.  I'm in Puerto Vallarta, Mexico this week.  What do I need to do to get service?

Thanks

Jim

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Ann154
Community Leader
Community Leader

Which phone do you have? Did you update your roaming capabilities before you left for the trip?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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liljimmyabe
Newbie

It's a Samsung Galaxy S 3.  I talked with Verizon on Tuesday and they said they would enable international calls.  Is there a device on the phone to allow roaming?

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