Iphone to Galaxy S4 texting issues.

cherbry
Newbie

My son and I recently went from iphone4 to the Samsung Galaxy s4.  We are having difficulty getting messages from iphone users.  I've been told it was the imessaging.  We turned that setting off on my old phone but does anyone know how I can continue getting messages.  Verizon Salesperson took our iphones so i'm hoping everything was disabled.  We tried to disconnect phones from iTunes account.  Kind of aggravating. Any suggestions??

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vzw_customer_support
Community Manager
Community Manager

Cherbry,

Lets get all your messages flowing to your new phones! Please follow the steps here http://vz.to/JLI4pm and then turn off your phones, remove the SIM cards for 5 minutes, and then test. Keep us posted!

SarahO_VZW
Follow us on Twitter @VZWSupport

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