I've been in contact with Verizon two separate times on chat, two times on the 800 number and I've called two different corporate stores. When I was going through the upgrade process on the My Verizon app to do an early upgrade from my S8 + to the S9 + it told me that my new device was not eligible for early upgrade.
During the first chat they said that the S8 was only eligible if I bought it before 11/21/2017 which I did. The representative also told me that the Galaxy S9 was not going to be eligible for early just like the note 8. I initiated a second chat just to confirm and I was told the previous rep was wrong and it was eligible.
After this I decided to call two different local Verizon corporate stores and was told by both that the S9 isn't eligible. Can anyone else confirm this?
I don't want to upgrade if it means I have to pay off my S9 when the S10 comes out next year. In that case I'll just wait..
