Is anyone having issues with Android version 4.3 for Galaxy III throwing in zeroes into text messages?

BigLouie1124
Newbie

I received a message on Christmas Eve that a free update was available for my Samsung Galaxy III.  I accepted the download and discovered some enhancements and fixes that I liked (finally, my voicemail icon displays the number of waiting voicemails that I have!) but I've noticed to glaring issues:

1. When I send text messages that include numbers (a phone number for example) the OS throws in random zeroes into the number.  I have to usually touch the ENTER key and type the number on a new line and play around with it until the number stays in the message correctly.

2. I've had occasional lockups using the media hub which, when I do a restart, causes my settings to revert to the default factory settings....kind of a pain.

There may be other issues. 

Q. Has anyone out there experienced this same thing?

Q. Is Google going to fix these issues?  I noticed that on Christmas day a half dozen or so updates were made, but these to things still are a problem. 

Q. Also, the Verizon Wireless Software Upgrade Assistant on my laptop insists that my version is not supported.  I can still access photos and music, but it's a little annoying...

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vzw_customer_support
Community Manager
Community Manager

I'm sorry you're having issues with your phone after your update BigLouie1124. I recommend enabling safe mode to see if any of your apps are causing issues with your new software. If so, you can remove them. Here are the steps http://vz.to/1cD0kqT . If you continue to have issues the last step would be a factory reset to clear up some of your issues http://vz.to/JCsr33 . Please keep us posted and continue to clear unwanted message threads and clear your browser history periodically.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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vzw_customer_support
Community Manager
Community Manager

I'm sorry you're having issues with your phone after your update BigLouie1124. I recommend enabling safe mode to see if any of your apps are causing issues with your new software. If so, you can remove them. Here are the steps http://vz.to/1cD0kqT . If you continue to have issues the last step would be a factory reset to clear up some of your issues http://vz.to/JCsr33 . Please keep us posted and continue to clear unwanted message threads and clear your browser history periodically.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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