Is my Galaxy S5 unlocked?

softheart34
Newbie

I have a galaxy S5 purchased through verizon and want to know if it is locked and if so how do I unlock it?

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vzw_customer_support
Customer Service Rep

softheart34-

We certainly want to make sure that we are setting the right expectations for you. All of our 4G devices, including your S5, are unlocked for global and domestic use. There is nothing that needs to be done to 'unlock' the device, but we cannot guarantee it will work with other carriers as the phone was manufactured for Verizon. You can learn more about our unlocking policy here: http://vz.to/1PUJEG5. Are you thinking about breaking up with Verizon?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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kathy65793
Master - Level 1

It should be unlocked

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vzw_customer_support
Customer Service Rep

softheart34-

We certainly want to make sure that we are setting the right expectations for you. All of our 4G devices, including your S5, are unlocked for global and domestic use. There is nothing that needs to be done to 'unlock' the device, but we cannot guarantee it will work with other carriers as the phone was manufactured for Verizon. You can learn more about our unlocking policy here: http://vz.to/1PUJEG5. Are you thinking about breaking up with Verizon?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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