Issues

[MARCAB55]

I am not receiving phone calls.  They say it rings but not on my end.  Doesnt show history the called either.

[vzw_customer_support]

It is important that you are able to receive calls, MARCAB55. How long have you been unable to receive calls? Is this happening in a specific location, or in a variety of locations? Does your phone show 4G LTE service, 1X, or 3G service?

PeterP_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[MARCAB55]

Hi, i just started getting calls today??? I shut my phone off a few times.

Not sure if it will last but i hope so. Thank you for texting me.

On Sat, Jul 21, 2018, 6:03 AM vzw_customer_support <