How can my son, use my old Note 10, it won't allow him in the phone to do anything. How can he get in the phone? He can't get pass the set up menu. The phone is paid off, and I sent it to him to us with another carrier.
MsTriciia, thanks for reaching out to us about this. Our goal is always for our customers to be able to use there phone how they like. I am more than happy to help in any way possible. What step in the set up is he stuck on? Do you have the phone there with you now?-Dia
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