Message issues

Spookytomatoes

Help! Ever since one a.m. this morning, I haven't been able to get a message through to one and only one of my contacts. I went through the troubleshooter, what else can I do?

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Ann154
Community Leader
Community Leader

Are you able to call them?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support
Community Manager
Community Manager

Help is here for you, Spookytomatoes. I rely on my messages to keep me connected at all times and definitely don’t want to see you have any trouble with messages. Let’s continue to look into this. What message app is in use? What happens when trying to send the message? Is the user having issues with anyone else?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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