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Messages stuck in "Sending" status

I’m currently using the Samsung Galaxy S7, and every now and again, I’ll send an MMS (usually a screenshot less than 1 MB in size,) and the message will get hung up in the “Sending” status. The recipient never gets it and I’m unable to delete it (message options are just “Message info.”) Restarting my phone doesn’t work, switching on and off of Wi-Fi networks doesn’t work, nothing works; I’m just stuck re-sending the same message until one finally goes through or, worst case, I don’t notice when this happens and something I thought I sent to someone hours ago never actually left my phone. A little help??

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Verizon_Support

Xprimentyl, we want this to work for you. Are you using a third party text message or the messaging feature on your device? Are you connected to Wi-Fi when you have this issue? Did you recently update the software on your phone?

LasinaH_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

bearone21

are you sending to an i--phone/apple product??

1986REDCORVETTE

An the fix is?

[Deleted User]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Verizon_Support

There are a few different ways that we may be able to fix this. First, I would recommend a network sync to start. Please send us a Private Message to get started.

AlfredoR_VZW

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