Mic audio cutting out on Galaxy 5

minuteman263
Newbie

When I am in a call on my G5, the other party reports that my audio cuts out for a few seconds and then comes back. This happens no matter if I use the standard mic, hands free, or the ear bud mic. Any ideas?

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vzw_customer_support
Customer Service Rep

Lets get your communication flowing back and forth once again! May I ask what software version you're currently running?(Settings > About phone > Build Number ) How long has this been occurring?


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