Mic doesn't work

drenaline
Newbie

My mic isn't working for voice calls. .but it does work for videos.   Thoughts?

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drenaline
Newbie

For note 4

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vzw_customer_support
Community Manager
Community Manager

Let's get to the bottom of this mic issue drenaline! When did this issue start? Do you recall if it started after installation or update of a particular application, or software? What is your current software version (baseband & build)? See this link http://vz.to/1I5vLwK for instructions to find.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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