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Microsoft Exchange 2010 does not work

I debated a long time between a Galaxy S3 and an Iphone 5. I had an Incredible and loved it. I went with the Galaxy, and it is basically unusable for my email. I just got it yesterday. I spent 2 hours on Verizon support, and the tech couldn't fix it. I took it back to the store where they couldn't fit it either, but told me it was probably a problem with the server. Yet, the Incredible worked just fine with the same server. I get the email, but sometimes it will open when I tap on an individual email and sometimes it doesn't. Sometimes when I open the email from the home screen, it just is black. Sometimes it loads and freezes. I have been researching this on the net, and it looks like, as someone said, "there are lots of problems" about this very issue. Now I have a very expensive, new phone that does not work for me.

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flbeachwalker

Incoming Emails disappearing. I just spent over an hour at the Verizon store. They could not help with this issue of incoming emails disappearing. I had to explain the problem several times as she could not understand this issue. We called Tech Support from the store who advises that Samsung is having issues with emails disappearing. I was told they were working on a fix and it should have been fixed by Dec 26. I purchased my phone prior to this date and my emails have always disappeared. It's frustrating going from a Droix X dumbphone to something that I expect to work and it doesn't! Otherwise the phone is great! I just need to be patient while they work on a solution which I am not. Verizon also recommended that I call Samsung directly!

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