Calls and messages not showing up on Verizon usage?
We certainly want to make sure you can easily manage your account and access the usage. Is this affecting all records with nothing showing or is it missing only certain records?
-Yale
It appears that I am only missing outgoing text messages.
Thank you, for clarifying. Are these iMessages from an iPhone, or Android messages?
*Gert
These are android messages.
BigRod We want to be sure we understand your concern. Are you saying you want to see the printed messages on your monthly bill? -Dolores
No, that’s not what I’m saying. When I log into my account online and go to usage, messages, it doesn’t show all outgoing numbers messaged only incoming.
BigRod, we appreciate the clarification. No worries. We will be pleased to provide you with the help you need to resolve this issue. I sent you a Private Note. Please reply to the Private Note at your earliest convenience,
-Jacob
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