My brother from US gifted me unlocked Samsung 5S phone from Verizon. I am currently using it in India. When i try to turn on Mobile hot spot, I get the error "Validation Error". Rest of the function in phone works fine. Pls assist me.
bmallya wrote: My brother from US gifted me unlocked Samsung 5S phone from Verizon.
bmallya wrote:
My brother from US gifted me unlocked Samsung 5S phone from Verizon.
bmallya wrote: @Ann - Pls understand the meaning of Customer. I have bough Cell phone devise from Verizon.
@Ann - Pls understand the meaning of Customer. I have bough Cell phone devise from Verizon.
This sounds like 2 conflicting statements. Either you were gifted the phone or you purchased it, not both. It sounds as if your brother is a Verizon customer, but you are not.:smileyhappy:
Verizon does not provide support for conflicts with other service providers. They provide support for using a device on their network or with their service.
It sounds as if you/your brother were trying to save a few dollars by purchasing the phone thru Verizon instead of from your service provider or a retailer which sells phones designed for your service provider. This is not always the best path to take and not all functions will work 100% on the phone with a provider other than the provider selling the phone. This is more evident in the US than in other countries, as you have found out.
I'm sorry to learn you are having trouble using your Mobile Hotspot, bmallya. Is the phone currently active with Verizon Wireless service? If so, did you add a global data plan?AndreaS_VZWFollow us on Twitter @VZWSupport
Based on the OP's post, I would say the answers to the rep's questions are "No." and "No.". The OP is likely using the phone on the local Indian cellular carrier and not roaming.
I am using it in india with local airtel service provider connection. So, its not verizon plan or wifi.
you could try a 3rd party hotspot app.
Which one? Can you provide name of the app pls?
No clue, look in the Google Play store.
None of them work.. verizon can you help??
bmallya wrote: None of them work.. verizon can you help??
Why should Verizon Wireless help a non-customer?
Ann154, what is your problem?
Verizon team, phone that you sold has a problem. Hope you take the responsibility for the same.
I hv checked with samsung service india. They told me its not working coz on verizon software in this phone.
I don't work for Verizon Wireless. I am just a customer of Verizon Wireless. You are not. You choose to NOT purchase a device designed for your country.
@Ann - Pls understand the meaning of Customer. I have bough Cell phone devise from Verizon. So, i am their customer. I have check box content and Invoice. No place they have mentioned that this devise is only to be used in USA.
So, your post you need to reconsider!!
Verizon does not make any devices. If you are not getting service form Verizon then you are not a customer.
Verizon team expecting your reply on this..
Mrhelper, I am not asking you for the response. it would be good if you refrain from this matter....
