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Mobile hotspot failed to connect error

Is anyone else having issues with using the mobile hotspot on their GS3? I've been trying to use it today and only get the following error: Mobile hotspot failed to connect. Please try again later. I haven't bothering calling Verizon because the standard response is "factory reset." Thanks.....

Comments

solarfuse

I just upgraded to the "More Everything" plan today and I'm getting that exact error with my GS3. I went to the local Verizon store and they swapped my sim card to a newer one, but it did not resolve the issue. They told me to wait a few hours. Did you also just change plans?

Murdoc84

I also am getting the same error. I use mobile hotspot everyday during my lunch break and I've never ran into this error. I am in the San Gabriel Valley (California). I am on a Note 3 though.

ajo89

I have the note 2 and don't usually have problems and receiving the same error message. I tried restarting my my phone and still no luck. I haven't changed my plan or anything, but now I'm having problems (for the past hour or so)

Troop_562

Yep same here.. No change in plans and I got the Samsung Galaxy S3. I've never had this issue with the mobile hot spot feature until today. Granted, I haven't used it for about 4 days but apparently if the forum is blowing up with ppl having this issue suddenly today, I'm assuming something is messing up on Verizon's end.

Murdoc84

Are you in the Los Angeles area? Maybe its a network problem?

gregswife11604

I am having the same issue with my gs3, i've tried calling verizon and they did a reset on my account and still not working. Mine was working earlier today tho. I havent made any changes to my account either.

ajo89

I'm in the middle of no where in the thumb of Michigan but like I said never problems with service before. Kinda scary thinking it's not just me and this could potentially be a huge ordeal.

Troop_562

No I'm in the southern Virginia area. I was wondering if some of the harsh storms we been getting lately had something to do with it, but if LA is being effected too then it's got to be something else. Oddly enough, I'm feeling better than it's just not my phone, seeing that suddenly today EVERYONE is appearing to have issues.

gregswife11604

mine just started working again so hopefully everyone else will too

clayfield

Mine did not work for an hour. It just started working, but currently shows on 3G. Maybe some type of reset. I would just keep trying. Maybe and RCA later.

llamee

No, no change in plans. It started working a few hours later though. Thanks. -ll

llamee

Orlando, Florida area. It started working a few hours ago though. Not sure what the cause was. -ll

Verizon_Support

ajo89, we don't want this to be an ongoing problem for you. Are you connected to Wi-Fi when attempting to send/receive text messages? If so, please disable Wi-Fi and send a test text message. Keep us posted.

LasinaH_VZW

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Verizon_Support

gregswife11604 lets get the hotspot up and running! Fill us in on the details and we'll get right to work! What zip code are you located in? Are you having trouble connecting to the device's browser? Do you have a 3G or 4G connection?

AshleyS_VZW

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pransome

Percent

Having the same problem this evening. Never had this issue before.

girthymac

As am I. I'm in northern nevada.

ArykDamonik

Same here problem just started about 10 min ago while I was using it -louisiana

ArykDamonik

And I'll clarify a few things 70583 is the zip code yes I have internet on it and its 4 g and yes I have already soft reset it so since the error message tells me either the connection is weak or not there or its the servers not responding I'm going to assume its the servers bc I have internet on my phone its just the mobile hotspot not working

naesin

Same issue with me as well. Hasn't been working for the past few hours. SLC, Ut

turbocron

Same here in az

Verizon_Support

How strange for this to resurface all of a sudden. What type of device are you connecting to? Does this happen on all web pages or certain ones?

TamaraH_VZW

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Verizon_Support

ArykDamonik,

Hmm, this is definitely odd but let's get to the bottom of this. Was this after a certain download?If so, please let us know what. Go to Application Manager in Settings and reset app.

AdaS_VZW

Follow us on Twitter at @VZWSupport

Jamien1971

I updated the operating system and that fixed it

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