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Multimedia Message not supported by network

Note 8 stock message app suddenly stopped sending MMS and group messages. This is the error message I keep getting. Verizon has tried 4 times by phone, went to store, no resolution. Can receive them but can't send. Anyone else having this issue and found a solution?

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Verizon_Support

musicbysterling,

Texts are a great way to stay in touch with others, so let's check that out. When you receive these picture texts, do you have to click on anything to get them, such as a download button? Please follow the steps on this link to reset the network connection on the phone: http://vz.to/2yksgCZ . Keep in mind with this special reset that you'll need to reconnect to any Wi-Fi or Bluetooth connections later, but nothing else gets deleted. Before reconnecting to any of that, retry your picture texts and keep us posted.

RussellM_VZW
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jav6

@RussellM_VZW @ vzw_customer_support What was reported by musicbysterling as an issue was SENDING MMS not RECEIVING. Were your troubleshooting steps relating to SENDING as well as RECEIVING?

musicbysterling

Factory reset the device and now the MMS just spins and then times out. So, now I have a different problem. No one on tech support seems to have any answers and they've remoted into the device to make sure everything is set up properly. Pretty much is a ridiculous issue for a basic function on a flagship device. No option to reset to default the APN settings as that seems to be what other people are saying is probably the issue. It is grayed out on this device and some say that is Verizon's decision. :smileysad:

musicbysterling

Joe, Still receiving MMS per the stock messaging app and I do not have to download them, they just appear.

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