Since I purchased the Galaxy S6 Verizon won't let me add any of my music that I've purchased to use as ringtones. They put a lock on My Music. Is there a way around this?
Galvinized, this link has the discussion I had with Verizon on the same issue. I stopped using Verizon Cloud over this pad locked music and switched to an iPhone 6s Plus because of it.
I would love for you to use your music as ringtone Galvinized. How are you trying to set it as a ringtone? Walk me through the steps so I can further assist.
AmberF_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Settings Sounds and notificationsRingtones and soundsRingtone+ Add ringtone when I click on a song I want as my ringtone I get this message:
Verizon Cloud does not support the sharing of copyrighted content, which is identified with padlocked icon.
Hi there, Galvinized! I know how great it is being able to use a song as a ringtone, and I want to do everything possible to make this possible for you.
Given what you've verified here, it sounds like the songs are saved on the Cloud, rather on your phone. Can you try to download the song(s) that you are trying to use as a ringtone to the local phone memory?
LeoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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