Does anyone elses S3 shut down for unknown reasons after this new update?
Hello to you waverider2!
The S3 is an awesome phone, but random shutdowns are never a good thing! Let's figure out what's going on together.
You mentioned this only started after the most recent software update. I want to double check your current version to be sure. Here's how to check the version: http://vz.to/102YQVk
What software are you currently running?
Let's also make sure a 3rd party application isn't causing the issue. Please place your phone in safe mode and use it for a few hours to see if it randomly shuts off. Here's how to place it in safe mode: http://vz.to/12aeieG
Please report back with progress and information!
Melissa_VZW
Please follow us on twitter @VZWSupport
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