My S5 shuts down on its own with no warning, no rhyme or reason. It attempts to factory reboot when it does it too! It freezes up at least once a week and becomes a $600 worthless brick. This has all been happening since day two that I got it. Went ba

[BambieS5]

My S5 shuts down on its own with no warning, no rhyme or reason.  It attempts to factory reboot when it does it too!  It freezes up at least once a week and becomes a $600 worthless brick.  This has all been happening since day two that I got it.  Went back to Verizon store and they told me nothing was wrong with my phone and they would not replace it.  I'm at my wit's end.  HELP!

[lindseyt_vzw · Accepted solution]

BambieS5,

Sorry to hear about your trouble with the s5! Does the trouble that you are having persist in Safe Mode? http://vz.to/1xp1XUi . Does the battery have any signs of cracking, corrosion or swelling?

BrianP_VZW

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