My Samsung S4 has no service bars and I am right under the tower. I should have full bars at my location. I cannot make a call, I cannot receive a call, I cannot text a message. The bar across the top is green. Why do I not have any bars no service?
There could be a tower outage. Have you tried resetting your SIM card? In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, reinsert the SIM card, turn the phone back on, and allow the phone to establish a fresh network connection.
@GJE,
VZW to the rescue! Where are you located (zip)? Try removing the sim card for a few minutes. Insert and retest. Keep us posted if the issue persist.
EfrainM_VZW
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