My contacts won't sync with facebook anymore. Anybody else having this issue?

[KP9486]

My phone randomly stopped syncing with facebook today.  No updates were done.  If I go to the account settings, it is showing that it's synced.  But when I open up my contacts, no facebook data available,  Just wondering if anybody else is experiencing something similar

[vzw_customer_support]

KP9486,

Having Facebook data synced with your contacts is definitely very useful and is sometihng that I find helpful myself. Lets help get this back up and running on your phone now. Have you tried deleting and then downloading the Facebook application again on your device?

CandiceH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[KP9486]

I used to be a technical support employee for Verizon.  I have tried everything to get it working.  I rebooted phone multiple times.  I Uninstalled the app and reinstalled. I checked all settings. Nothing on my phone has changed.  I believe the Facebook app updated and the function is no longer compatible.

[vzw_customer_support · Accepted solution]

I appreciate all you've tried KP9486. You're correct, this feature, to sync contact with Facebook isn't available with newer software on our phones. This is something that has changed with Facebook. You can "link" your contacts, which can be pretty time consuming. I'm really sorry.

VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.