My daughter reset my PIN. How do I get into my device?

yrreg
Newbie

My  3 year old daughter reset my PIN.  How do I get into the phone without resetting the phone and losing all my data

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vzw_customer_support
Community Manager
Community Manager

yrreg 3 yr olds are definitely awesome! We're sorry that you're locked out of your phone. Unfortunately the only way to unlock the device is by completeing a factory rest at this point.

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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vzw_customer_support
Community Manager
Community Manager

yrreg 3 yr olds are definitely awesome! We're sorry that you're locked out of your phone. Unfortunately the only way to unlock the device is by completeing a factory rest at this point.

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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