My email notification sound has stopped working. I've checked all my settings and they appear to be OK. I have powered off and taken out the battery to no avail. Help!!!

Bluesanta
Newbie

When I receive emails, there is no sound. I've checked my settings, turned off the phone and removed the battery all to no avail. I've even selected a different sound than the one I was using. It worked until recently.

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gggggg
Contributor - Level 2

Go into your settings for your email account and make sure Email notifications is sat along with a notification sound. Sometimes the sound will be set to none. 

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Bluesanta
Newbie

Thanks...settings and sounds are OK...were working until recently.

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gggggg
Contributor - Level 2

one more thing to try, that I can think of;  Go into your application manager, applications then All. Find your messaging and make sure the box that says notifications is checked.

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gggggg
Contributor - Level 2

I met to say email....not messaging.

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vzw_customer_support
Community Manager
Community Manager

Bluesanta We want to make sure your notifcations are working properly. Is this for all email accounts or just one in particular?

Sheritah_vzw
Follow us on Twitter
@VZWSupport


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