My new Samsung S6Edge sometimes dials a number in my contact list spontaneously. It usually happens while in my shirt pocket. Is there anything I can do to prevent this?
Ivaughan1947,
That is definitely odd and I can imagine that would be a bit bothersome. To be sure, when you place the device in your pocket do you turn off the display? Do you have a screen lock on the device? A screen lock may be one way we can prevent this from happening http://www.verizonwireless.com/support/knowledge-base-153142/. AdamG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I already have a PIN to activate the screen, so I’m not sure that your answer gives me any direction. The screen would have been locked when the phone dialed, so the screen lock does not appear to be relevant to this issue. If it happens again I will report it.
Lloyd Vaughan
11817 Buffalo Creek Place
Dallas, TX 75230
972-386-8160
lvaughan@vhci.com
