My phone dials spontaneously

lvaughan1947
Newbie

My new Samsung S6Edge sometimes dials a number in my contact list spontaneously.  It usually happens while in my shirt pocket.  Is there anything I can do to prevent this?

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vzw_customer_support
Community Manager
Community Manager

Ivaughan1947,


That is definitely odd and I can imagine that would be a bit bothersome. To be sure, when you place the device in your pocket do you turn off the display? Do you have a screen lock on the device? A screen lock may be one way we can prevent this from happening http://www.verizonwireless.com/support/knowledge-base-153142/.

AdamG_VZW
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I already have a PIN to activate the screen, so I’m not sure that your answer gives me any direction. The screen would have been locked when the phone dialed, so the screen lock does not appear to be relevant to this issue. If it happens again I will report it.

Lloyd Vaughan

11817 Buffalo Creek Place

Dallas, TX 75230

972-386-8160

lvaughan@vhci.com

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