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My phone keeps losing its signal

Ejo
Newbie
‎06-09-2012 07:27 PM

My phone keeps losing its signal and I cannot send txts nor make calls. On top of that it keeps resending my old texts like crazy.

1 person had this problem.
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Ann154
Community Leader
Community Leader
‎06-09-2012 07:45 PM

Have you dialed *228, option 1 in a good signal area to reprogram the phone to the Verizon Wireless network? Then dial *288, option 2 to update your PRL (roaming list).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ejo
Newbie
In response to Ann154
‎06-09-2012 07:47 PM

Will try it. Thanks!!

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vzw_customer_support
Customer Service Rep
‎06-12-2012 02:00 PM

Ejo,

Let us know if the *228 is successful! We can troubleshoot further if we need to!

Thanks,

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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