My phone keeps rebooting.

[janquist]

I've taken the battery out and tried restarting but it keeps going in a loop.  Help!

[B33]

How Long have you had the Phone.?  If less than 14 Days I would take it back to your Local Store for a Replacement.!  I'll add it may just need to be pulled out of a Deep Discharged state but if you've charged say more than 6 hours then there's and issue with the phone itself..  If you need to make a return trip to the store with it make sure you have the Original Packaging charger etc. so they can make the proper exchange for ya..

Good Luck b

[vzw_customer_support]

I can see why you are anxious for help. It is not normal for a phone to continue to reboot.
Can you think of any apps or anything that may have happened right before it started to reboot?
Is it random or during a certain function?
I want you to try to use the phone while it is in Safe Mode to see if it continues with this behavior.

http://vz.to/1mFGTH4

Please keep me posted.

TamaraH_VZW
Follow us on Twitter @VZWSupport

[janquist · Accepted solution]

I'm not sure what changed but the phone is working fine now. Thanks for

getting back to me!

On Sep 6, 2014 8:17 AM, "Verizon Wireless Customer Support" <