My recalled Note 7 has been received When may I expect to receive my replacement?

doncameron
Newbie

I returned my Note 7 and tracking shows it was received. When may I expect my replacement?

Labels (2)
0 Likes
Reply
1 Reply
markp_vzw
Verizon Employee

doncameron, I know the feeling of waiting for a phone. Let me make sure you have the most up to date information regarding the Note 7 recall.

On Wednesday, 9/21/16, Samsung's new Galaxy Note 7 will be available. Verizon strongly advises that you replace your current Galaxy Note7 with a new Galaxy Note 7. Verizon is waiving the restocking fee when you return or exchange the device to the location you purchased it from. For your inconvenience, Samsung is providing $25 off any accessory or a $25 bill credit. Learn more at  www.Samsung.com/us/note7recall/ or http://www.cpsc.gov/en/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones/

0 Likes
Reply