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My video calling not working

DPACO76
Enthusiast - Level 1

I talked to rep and did the troubleshooting and factory reset still dont work can i get a warranty replacement in the store

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vzw_customer_support
Customer Service Rep

Our store representatives will be happy to help and go over the replacement options to get you a working device as soon as possible. We appreciate your troubleshooting efforts, DPACO76.

Victor_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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DPACO76
Enthusiast - Level 1

I got it fix apparently it had to do with something in the account the

feature was blocked

On Wed, Jun 6, 2018, 1:47 AM vzw_customer_support <

vzw_customer_support
Customer Service Rep

Wonderful, we are glad to hear you were able to get your issues resolved. Let us know if you have any other questions or concerns that we can assist you with.

 

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