My wifes phone while in her pocket was reset to factory settings. How could this happen.
My phone has had nothing but problems since the early September update. Marshmallow 6.0.1 This update was mostly for a 'beam' service that reads barcodes? AND it has totally wiped out the fingerprint security lock. Some people can't even unlock their phones. So, who knows? I spoke with Samsung. They were, of course, unaware of ANY problems! Right. Better get fixed. $700 phone?
