New S5 poor signal strength (-100 dbm).

jerryb
Newbie

My HTC One (M7) got -80 dbm or better.  This new S5 seems to have an issue

unless there's a remedy for this model I don't know about.

Any ideas?

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vzw_customer_support
Community Manager
Community Manager

Let's look further into this jerryb! Where were you located when you completed the signal strength tests and were the two devices tested in the same area? What happens when you use your S5? Try powering the S5 off and remove/insert the sim card, test and share. Thank you. 

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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Ann154
Community Leader
Community Leader

The HTC One M7 might have been reflecting the CDMA strength and the S5 is the LTE network strength.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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