New Samsung smartwatch

PATRICKT55
Newbie

We recently purchased two Samsung smartwatches from Verizon store.  Since we have paired these watches the two phones will no longer make or receive video calls.  Help

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vzw_customer_support
Community Manager
Community Manager

We know the importance of having that part of your device working. Please tell us, have you engaged in any troubleshooting on the device? If so, what steps have been taken? 

AustinL_VZW
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