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New Update is causing problems

Had a notice of an update to my Galaxy S3 this morning. I have installed it. Got a pop up saying that my SD Card was damaged.....it wasn't when I went to bed last night. Now everything that is on my SD Card is gone (according to my phone). Says to try reformatting my card, but then will lose all info on it. Anyone else having this problem?

Comments

Verizon_Support

Calvin,

I am so sorry for the issues you are having with your device after the software update. We don't want you to lose your everything that is on your SD card. Did you remove and reinsert your SD card? Have you tried to put your SD card into another device or computer to see if you can view the information on the SD card? If you can view the information, you can transfer the information from the SD card to a computer and then place your SD card into the device and reformat it then.

LindseyT_VZW

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mcehop

I am afraid to do this update after all of the problems that I had with the last update. It took me weeks to get my phone working right - and countless hours of Internet research to come up with possible solutions for the lousy battery life and other issues. I don't want it screwed up again. Can customer service please provide some answers? Should I remove my SD card before doing the update? I have deferred the update until tomorrow hoping that there will be some response from Verizon. If not, guess I will keep deferring it until there are.

Verizon_Support

I understand your concerns mcehop; however, we don't want you to be apprehensive about an update. Although we work closely with the companies, updates are manufacturer and OS developer specific. They are recommended once they become available, similar to a home computer, laptop or tablet. You don't have to make special preparations for the update.

JonathanK_VZW

VZWSupport

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TechSavy

Excuse me but I noticed an significance in battery drain. This morning I was traveling a 2 1/2 hour drive, put google navigation on and had alot of interrupted problems!!!!!

GPS kept cutting off due to the "overheat" notification and automatic shut down!!! What the hell is that?!?!?!?! Im trying to drive pay attention to GPS and have to constantly tap tap tap tap tap "OK!!!!" AND "DO NOT TURN OFF!!!!" TAP TAP TAP TAP TAP THIS IS BULLSHIT!!!!!

THIS HAPPENED WHEN I RECEIVED THIS LOUSY UPDATE!!!! "Update_sch_i545_mk2_nc5" ROLLBACK THIS UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW DO I ROLLBACK THIS UPDATE?!?!?!?!?!?!?!?!?!?!?!?!?!?!

ALSO I NOTICED THAT THIS UPDATE AUTOMATICALLY CLOSES PROGRAMS. SO WHATEVER IM DOING LIKE MULTI-TASKING WHICH A "SMARTPHONE" IS SUPPOSED DO IS NOT DOING NOW DUE TO THIS RECENT UPDATE!!!!!!! FORCE CLOSES PROGRAMS IM USING IMPORTANT PROGRAMS AT THAT!!!!!!!!!!!!!!!!!!!!!! DEVELOPERS NEVER PUT ANY THOUGHT INTO THIS UPDATE?!?! I AM PAYING TOP DOLLAR FOR THIS NETWORK AND GET HORRIBLE RESULTS!!!!!!!!!!! THIS NEEDS TO BE FIXED ASAP ROLLBACK OR FIX UPDATE!!!

THERE ARE PLENTY BUGS BUT THIS ONE TAKES THE CAKE!!!!!! VZW TEAM GIVE ME A RESOLUTION AND A RIGHT ANSWER NOT NO, OH I BELIEVE THE PROBLEM LIES IN THE SETTINGS, GPS, MOBILE NETWORK, BLUETOOTH AND HARD RESET (PULL BATTERY!!!) NO NEED FOR THIS TYPE OF TROUBLESHOOTING BECAUSE IT IS THIS PIECE OF SHIT UPDATE!!!!!!!! FIX THESE BUGS!!!!!!!!! VZW REPORT THIS TO YOUR UPDATE TEAM ASAP!!!!!!!!

YOU CAN REACH ME PERSONALLY AT (removed)

AND NO!, I DO NOT WANT TO FOLLOW YOU ON TWITTER OR FACEBOOK OR INSTAGRAM OR AMY OTHER SOCIAL NETWORK FOR TROUBLESHOOTING OR CUSTOMER SERVICE I WANT DIRECT MESSAGE!!! SO THERE IS MY EMAIL!!!!!!!!!!!!!!!! OR USE ME EMAIL ON FILE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?!?!?!?!?!?!?!?!?!?!!!!!!!!!!*#&#^!&!*!&!;!&$(!;&$(¥×£=€÷¥×¥2£4&=,! ¥$?÷€÷8÷^#¥'(#&×^×£#9"8

SINCERELY, A CUSTOMER!!!!!!!!! Verizon Wireless Customer Support

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