Newbie - OMG... What have I done?

want2knowhow
Enthusiast - Level 1

Dear Smart Phone Experts:

Here's your chance to earn some points answering newbie questions...

I'm a 60-something lady, and have been a Verizon flip phone user since 2004. Didn't use it for texting, camera, internet - just a phone with contacts and voicemail. Oh, and I used it for an alarm. I decided it was time to catch up with the rest of the world, so I bought a Verizon Samsung Galaxy S 4 yesterday at Best Buy. They set it up for me, told me I could Google lots of tutorials and videos online, and sent me on my way.

I was able to make a call, receive a call, and made and received several texts. I also stumbled around and somehow managed to set the alarm for tomorrow morning (hope it works),  but now the alarm is prominent on my home screen.

How do I get my big date  and time back on my home screen? (Is home screen the right term?).

Where are the online beginner videos and tutorials hidden?

Is there some kind of online Help manual where you can use search terms to get directions for what it is you need to do? (Please tell me I don't have to  play with it all day to figure it out!)

Looking at the small keyboard while texting hurts my eyes. Is there a way to remedy this?

How do I set up a personal greeting for voicemail?

Retrieve voicemail?

Move back and forth between different buttons?

Waaaahhhh!!! WHAT HAVE I DONE??? How do I learn 2 use this thing!?!

I'm trying to keep calm...

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2 Replies
tikibar1
Community Leader
Community Leader

Congratulations on your new smartphone!  You can get helpful info. at this link:

Samsung Galaxy S4 16GB Black Mist  Support | Verizon Wireless

Once at that site, scroll down a bit and you'll be able to click on various options for help.  Under the quick-launch buttons, on the far left-hand side, you can click on the Device Manual button and download the owner's manual.

For info. about voice mail, maybe this will help:

Voice Mail FAQs | Verizon Wireless

vzw_customer_support
Customer Service Rep

Want2knowhow, welcome to the forum and your new smartphone! Tikibar provided some great links. An additional step I want to mention is our in-store and online workshops. Check those out. http://bit.ly/oc2kd5

For the big clock, it sounds like that was a widget. You can add widgets to the Home screen http://vz.to/17BURk4. Let me know if you need further assistance.


Marquia_VZW
Please follow us on twitter @VZWSupport

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