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I am so confused, i see other people saying they received a confirmation email after they ordered their phone but i didnt. Im a new customer and all i got was an email saying my order was on hold when i was told that it shouldnt be. Theres so much im confused about . Why havent i received an email, why is my credit application on hold and when will i receive my phone ??
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rizcrackerz,
First and foremost, welcome to the VZW team! But we wanted to see a little bit more of a smooth start that this. That being said, let's figure things out. Have you been able to track your order http://vz.to/RWWFB ? Considering you're a new customer, you may wish to contact our Telesales Team at 800-256-4646.
EvanO_VZW
Follow us on Twitter @VZWSupport
rizcrackerz,
First and foremost, welcome to the VZW team! But we wanted to see a little bit more of a smooth start that this. That being said, let's figure things out. Have you been able to track your order http://vz.to/RWWFB ? Considering you're a new customer, you may wish to contact our Telesales Team at 800-256-4646.
EvanO_VZW
Follow us on Twitter @VZWSupport
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