No service on Note 3

Leen14
Newbie

My S4 performed perfectly in my house and other areas I travel often, now I have no service anywhere that my mothers Note 2 and my S4 get service! I literally cannot send any text messages or get calls at all in my house or major roads such as I-95! I have taken the SIM card out, reset the phone and done pretty much any and everything I can think of! I can tell others have had this issue, is there any fixes?

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vzw_customer_support
Customer Service Rep

Leen14,

This is alarming to hear, but don't worry! I can help. Have you tried replacing the SIM card at a Direct Store location? Often times that's all it takes, and of course doing that is free. http://bit.ly/3SdsA

SarahO_VZW
Follow us on Twitter @VZWSupport

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