I just opened an account with Verizon yesterday and
I just got the S7 and I am not getting any text messages. Nor am I able to send any text messages when I check my Verizon account and also says that I've gotten zero text messages and I have sent 0 text messages
Usage data takes time. Have you complete the port from your old carrier to Verizon? You might need to visit a corporate store to make sure, if you cannot call Verizon from another phone that is.
Port dept
888--844-7095
I called and my number has been successfully ported but I'm still not able
to send or receive texts. I can make calls. Just having a problem with
the texts.
This can take 3 days to fully port all features.
Staceybaakko, we want you to be able to send messages when you need to. Since it has been up to 72 hours, is your text messages working now? Please share details so we can better assist.
ZangY_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I'm still unable to receive texts. I can send them and I can do everything
else, I'm just not receiving any texts.
On Mar 26, 2016 1:30 PM, "Verizon Wireless Customer Support" <
Staceybaakko, having the ability to use all aspects of your device is a must. We are so happy to hear that you ported your number over to us as we welcome you to the Verizon Wireless family. Let’s get this figured out. I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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