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Note 20 Ultra 5G Unlocked

I have the note 20 Ultra 5g and since Verizon announced the nationwide 5G rollout yesterday my phone is still on LTE+ I have reset the network, I have called in for tech support, I have a 5G sim card and I'm on the Get More Unlimited 5G UW plan. I also verified according to the coverage map that 5G is available in my area, so how do I get 5G on my phone?

Comments

dejanl

I have the same issue. Unlocked Note 20 Ultra but no connection to 5G. Did you check your network options and see if you have 5G as option? On my phone 5G is not listed as an option and this is why I can't connect to 5G.

dejanl

I think that I know why. Bands that are used for 5g DSS ( microwave bands are enabled) are disabled on unlocked Note 20 Ultra. I believe Verizon is rolling out an update for Verizon branded phones this week to enable 5g. Us on unlocked Note 20 Ultra will need to wait until Samsung rolls out an update, most likely in November.

TMichaelU28

From what I heard, the unlocked model needs to be updated by samsung to enable the verizon 5G that was just launched. I am jn the same boat with you also.

Verizon_Support

We are excited for 5G as you are. We want to ensure you take advantage of this new feature we have to offer. In order to have access to this new feature, you will need to wait for a software update that will be automatically be sent . Have you recently received any type of update request? Where are you currently located? - ChristianP_VZW

Verizon_Support

We can definitely help you with getting 5G on your device. Since we have launched our Nationwide 5G network, you will receive a software update that will allow you to connect to this new network.

Please go to Settings, then System Updates to get the update for your device.

PedroM_VZW

Arojas104

Thank you, I have been checking daily for this update and have not received it yet.

dejanl

It has to be released by Samsung, I doubt it will be available before November.

Verizon_Support

Arojas104, the update will be released in phases. We recommend continuing to check for an update periodically, as your device model is listed to receive one.

KiaH_VZW

Devonm1

I have the same issue. Why do iphones get to use the new nationwide network, but I've had this device for MONTHS. They shouldn't have announced their 5G network if it wasn't available for all phones they advertise. Really annoying. Almost November and STILL NO UPDATE.

Verizon terrible.

Verizon_Support

The wait for 5G Nationwide is over. The last thing we want is to keep you waiting for the update. The system update for 5G nationwide was released on 10.14.20. The update gets pushed out to thousands of devices daily over a course of a few weeks to prevent overloading the network. Please keep checking for the update, it will be there soon! here is a link to the details on System Update 2: https://www.verizon.com/support/samsung-galaxy-note20-ultra-5g-update/

utoutlaw88

Thats the update I got And There is no change...

Verizon_Support

We know how important it is to have the service you need. Are you on a 5G plan, as well as in a 5G coverage area?

EllisandrC_VZW

xldaverx

you do realize we are talking about the unlocked model??? not the carrier version.

Mikem2572

I flashed verizon carrier firmware to my unlocked note 20 ultra using odin. 5g now works, however call filter and visual voicemail do not work.

Lgoodwyne

I would just like to get good 4G LTE service with my Note 20 Unlocked. I rarely get more than one bar. I know I'm in a bit of a rural community and my phone or hotspot is the only internet connection. I love where I live, but I would just like a decent mobile signal!! I'm so frustrated because I'm a Realtor and work from my home when I'm not out showing. UGH!! I'm in Punta Gorda, FL, 33982, near the Punta Gorda Airport.

Verizon_Support

Lgoodwyne, I have gone ahead and sent you a Private Note to go over things further with you.

ChristineK_VZW

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