1 Solution
Using my previous Note 3, my Bluetooth has worked flawlessly with my 2013 Subaru Impreza factory car stereo. Now, however, the Bluetooth must be manually reconnected each time I get in the car. The device remains, but the "call audio" and "media audio" never remain check marked.
Taking a look at XDA-Developer forums and Android Central, etc... there are many people complaining about Bluetooth issues.
For some, they cannot get album information, and for others, they cannot maintain a connection. It looks like a glitch with the new Bluetooth 4.1 standard.
For those, like me, with car stereo problems, it isn't only factory head units that are having the problem, but all across the board.
How can we get word to both Verizon and Samsung that there is a definite Bluetooth problem with the Samsung Galaxy Note 4?
Solved! Go to Correct Answer
I finally have information (but not a fix) as to why my Note 4 is having bluetooth connection problems on my 2014 Nissan Altima. The Nissan bluetooth department told me that it's a known Samsung issue that they're working on. Apparently, the Note 4 and Edge all use the newest AVCRP 1.5, which nobody else uses yet. Nissan told me that they were told my Samsung, that in their next update, they're going to revert the phones back to AVCRP 1.3, which is the standard in the industry. I don't know when that will happen, but at least I know why now. I have no idea what AVCRP is, by the way. I'm just relaying the info from bluetooth support.
I haven't had connectivity issues but I have noticed that sometimes the audio/call quality of the call messes very badly to the point where you cant understand the conversation at all I will have to disconnect the call. When I tried a different bluetooth I had the same problem. I've had same two headsets with Note 3 and had no problems. The need to correct this ASAP!
I also have this issue. I switched from an iPhone where I never had issues with my car stereo bluetooth, until I tried the Note 4. The call audio is horrible. It breaks up every 2 seconds. I tried a different bluetooth device and same issue. I even updated the firmware on my Kenwood radio. I can listen to music through bluetooth with no issues and it sounds wonderful. I use my bluetooth calling daily and am sad that the quality is so bad. I do hope this can be fixed ASAP. I will try to submit to samsung and see what they may do.
I have not had any issues with my previous Samsung phones. Just the Note Edge.
I am also having the same issue. The Bluetooth initially pairs, but then it does not connect automatically. Came from an iPhone without any issues.
2012 Hyundai Sonata.
Here's something else!
I started using Next Launcher 3D for my everyday launcher and now, when I unlock the screen (still the stock unlock with swipe-to-unlock) it will disconnect my Bluetooth midstream! Then, after a few seconds, it will reconnect automatically to the stereo and keep streaming. So, once connected to BT, and an active stream is playing, it will reconnect fine. As soon as the car is switched off, then the BT goes back to manual.
I contacted Samsung and they said to get a Samsung bluetooth to see if it
still has an issue and if it does to do a soft reset. So no help. Bluetooth
has standards. Should all work the same. Hopefully enough people will start
complaining to make them listen.
Brenda Ternes
Same issue. I came from a Note 3 which worked perfectly. Note 4 pairs and every time I enter the car after I get a pairing failed message (Hyundai).
Same problem. I came from a Droid Maxx which worked with my 2014 Accord's Bluetooth perfectly. Now with my Note 4, it connects but album/song info doesn't display and phone calls most of the time won't come thru the car's audio. I like everything else about the Note 4, but this is becoming annoying on the verge of being a deal breaker.
I finally have information (but not a fix) as to why my Note 4 is having bluetooth connection problems on my 2014 Nissan Altima. The Nissan bluetooth department told me that it's a known Samsung issue that they're working on. Apparently, the Note 4 and Edge all use the newest AVCRP 1.5, which nobody else uses yet. Nissan told me that they were told my Samsung, that in their next update, they're going to revert the phones back to AVCRP 1.3, which is the standard in the industry. I don't know when that will happen, but at least I know why now. I have no idea what AVCRP is, by the way. I'm just relaying the info from bluetooth support.
Have you found any app or work around to fix this? It makes me crazy
Great! I have had the same problem as everyone else! It is so frustrating!
Also, if the screen is locked you cannot initiate a Bluetooth call, you can receive one but not initiate one. And I cannot just turn on my headset and have it connect, I have to go into the Bluetooth settings and tap the headset name to get it to connect. Very frustrating phone.
Ok so I also want add to this serious issue that has been overlooked by Samsung. Coming from a long line of HTC devices from HTC Evo 4G on Sprint all the way to latest HTC One (M8). I never encountered so many issues with Bluetooth. First music over bluetooth sound quality is horrible constant clicking, popping sound as if I were playing an old film or old vinyl record. Secondly Metadata information is displayed on car head unit whenever it wants and constantly gets stuck and doesnt update correct song information. The Metadata issue is across all newer galaxy devices so Samsung should work on fixing this sooner rather than later. The popping clicking noises seems to be my note 4 only. This noise occurs with all music apps including videos. I really love this phone but these 2 issues all related to bluetooth are really making my experience sour. SAMSUNG Verizon fix this issue soon or I know my next phone won't be a Samsung.
Also having the same problem with routine disconnects. I'm experiencing most of my issues with bluetooth headsets and not the car however. I can't imagine a 3rd party launcher could be the problem, but I thought I would throw out there that I am using Nova Launcher.
Same issues here. I recently bought the Wahoo Tickr Run bluetooth heart rate monitor and the signal strength is horrible. If I stand 1 - 2 feet away it disconnects from the monitor. The heart rate monitor works perfectly fine with our ipod and I can easily go 10 - 15 feet away with no issues.
Hey All,
Had a similar problem and solved it...caveat here...may not be relevant to all the issues here.
So have a Note 4 that was having no problem initially talking to my bluetooth ear piece. But over the past several days, they lost communication. Maybe relate/maybe not...also was having connectivity issues with our wifi and had to remove our security to connect.
The Samsung live chat suggested uninstalling recently installed apps. I realized my kids had installed Smart Remote and Sector 33 (NASA). I uninstalled both and restarted my phone. That was it. Immediate results.
Might give this approach a try. Sure can't hurt anything.
Best of luck!!
Samsung suggested I do a reset of the phone so I bit the bullet and did, same result,
Thanks Samsung, lots of work for nothing!
Thanks for being proactive and driving hands free cceller! I appreciate you doing the reset as well. Have you checked to see if your car is compatible with your device? Check http://vz.to/1zOZ5Ed to see if you car is compatible. Do you get an error message on any other car?
Please share details.
AmberF_VZW
Follow us on Twitter @VZWSupport
Wow, I had never seen that list.
Even more shocking is that Hyundai is not on there ....
Is this Verizon or Samsung or Hyundai's fault?
The issue seems to be with the 4.1 Bluetooth technology. There is some sort of glitch. I have been struggling with this issue since December, with Verizon telling me to call Samsung, and Samsung telling me to call Subaru. Other phones pair just fine with my car, so it isn't the car. It is definitely the phone, as I can't get it to pair with anything. It has never paired with my car, or any of the speakers I have at home. Of course it worked in the Verizon store with their brand new speakers...
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