Note 7 will not connect ot network extender

KONO1986
Newbie

Unable to connect unless I turn off Advanced calling: HD video/voice. Is there a solution other than  removing the feature?

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vzw_customer_support
Community Manager
Community Manager

KONO1986, having the ability to use your Network Extender is a must. Help is here as you have questions that deserve answers. We have lifted this issue up to Samsung as we are working to resolve since this issue is persisting with some of our customers. We truly appreciate your patience during this process. In the meantime, please use Wi-Fi (Advanced Calling) until we have a resolution.

NatashaA_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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bearone21
Legend

extending to connect to the network or wi-fi?? 

if you have a poor network signal, the extender can't work miracles.

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