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Note Edge Battery

I love how my phone isn't even 2 years old and the battery now needs replacement (boot loops when it gets down to around 20% or so)...and even better that Verizon is completely OUT OF STOCK both online and in store. I want to be able to use my VZW corporate discount to save some $$ but I can't even do that.

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Ann154

Which phone model do you have?

swallman

Galaxy Note Edge

Ann154

That's a fairly old phone model. Either Samsung or a third party retailer will still have stock at this point for batteries. You're lucky if you can find them from the carriers nine months after the phone's release.

swallman

It's not that old of a phone...I'm still paying on the 24 month contract (have like 5 more months to go!)...Samsung lists nowhere to purchase them on their website. Amazon lists a ton of sellers but most of them are selling refurbs from what I can tell and I wouldn't trust them at all.

Point being that Verizon doesn't need to stock them themselves but they should at least have a good, reliable source for OEM batteries. How do they handle situations where a battery dies and the customer has paid for the extended warranty?

Verizon_Support

I'm sorry about the trouble swallman. We want to make sure that this gets addressed for you. It can be difficult when an item that is needed is low on stock. If you can't wait, you may also reach out to the manufacturer at 888 987 4357. We want you to get what you need.BobbyN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Ann154

The Samsung Galaxy Note Edge was announced September 2014, released November 2014 and was discontinued on Verizon Wireless. It almost two years and accessories never last that long at Verizon store or the website. Samsung Galaxy Note Edge specs

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