When will we receive the Note9 Android Pie update? AT&T T-Mobile AND Sprint have already released it to the Note9. That is just sad.
It's always important to keep our devices up to date. We are unable to provide a specific date for the version you mentioned at this time. You can stay current with device software here:
https://www.verizonwireless.com/support/software-updates/
BobbyN_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have been running the final official CSAA version from Samsung for the past couple weeks on my Note 9. It can be easily sideloaded from your SD Card. By doing this process you are in no way violating your TOS since you are not modifying your bootloader. This is very likely to be the same OTA version that will be pushed out very soon. Though it is speculation, there is a lot of traffic that claims to have inside connections that point to Friday, March 1. Also since this is not a custom rom and is an official version, it will in no way block future updates including security update. The process is quite simple and takes about 15 - 20 minutes. Once it starts walk away, as it appear for a period of minute to not be doing anything. A good link with good instructions can be found here https://www.thecustomdroid.com/how-to-install-samsung-galaxy-note-9-android-pie-one-ui-update/
Another good site, but not as detailed is firmwarescience.com
Seriously Verizon?
This is not good enough. No communication at ll about the delay make me questions my loyalty as a customer.
Do I side load, or find a better carrier???? Certaily cant depend on Verizon to provide any real answers!
The answer is that should just go ahead and side load ... easy instructions on firmwarescience web site. simple to do direct from an SD card if you have one. I have had 0 issues with One UI, other than taking a few days to get used to some of the new gestures, etc.. loving it so far
Definetely faster if you side load it since sometime in 2020 when verizon will catch up to all the others who have already released it.
The Samsung Galaxy S9 and S9+ received it over a month ago and this is straight up ridiculous, I love my Note 9 and will most likely get the Note 10 but I am not happy with all these delays
Agree i have been with Verizon forever i think it's time to switch when my contract is over. Verizon is the most reliable carrier and the last by a mile for updates. And they leave their customer in the dark. That's the worst. It's time to pull the olug on Verizon.
Sad that the S9 and S9+ got Pie before the note 9
That is such a non answer. The ota is done and available online. I shouldn't have to go buy a micro sd card just to get timely updates. This is just sad
This is disturbing news to know we're still waiting in the wild (all VZW Note 9 users). I was hopeful when the S9/S9+ received their One UI update, that we'd soon follow. I just read T-Mobile is now on board with releasing the update to their Note 9 customers and join the ranks of AT&T and Sprint. So, what's going on with VZW's ability to expedite One UI for Note 9 and be more informative about the process vs sp mysterious. I'm vicariously living through other Note 9 users who have One UI and attempting to remain hopeful our Note 9s will have an update anyday for Android Pie. Verizon please listen to your Note 9 consumers and provide us with the much anticipated One UI. To be honest, the Note 9 should have received the update before the S9/S9+ especially since it was a newer device model. Remaining loyal and hopeful for this update.
You don't even technically need to go out and buy an sd card... I side loaded pie without it... Glad I decided not to wait Ive been loving this update
I've been with Verizon forever but I guess if i want timely updates I need to choose a different carrier. Ridiculous to have no idea when I might get the update, no security update in February and the fact that the latest Samsung phone (note 9) has been ignored in favor of the older S9 and S9+ is sad. You are terrible Verizon!
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That was a joke! The answer was useless rhetoric.
I have done the same, I've had Pie on my Note 9 for a few days and loving it!! As mentioned, relatively easy and it doesn't take long. Verizon should be one of the first to update, it is ridiculous that we wait so long being that Verizon is supposed to be the best. . .blah blah blah
I plan on buying an unlocked device going forward. No more of this garbage...
The instructions at the link above worked flawlessly for me. Don't understand why Verizon can't get their act together and roll this out.
Susie2057, your loyalty simply cannot be overlooked, and seeing you go would be an unexpected turn of events. Having the latest software update is always an exciting feeling, so I can see the reason for your inquiry. I am here to help with your device needs. Every time we release an update, we must work hand-in-hand with the manufacturer. We want to ensure for a smooth software experience for the Note 9, as we currently do for the Samsung Galaxy S9 models, so we are waiting until we are certain that it works seamlessly. Thank you for your patience as we are diligently working on it. Is there a particular reason why you are looking into the Pie update? What are you looking forward to most on the update? Is there anything currently not working on your phone?
AkaneM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I want the dark mode which isn't available without pie. Since the note 9 is a flagship device and newer than than the S9 and S9+ why would they get the update 1st before the note 9. The latest released phone should be updated 1st.
Three months old is not current! March security patch is already published but not available for my note 9... why Verizon?
Exactly, the generic repsonses are maddening and complete garbage. Looks like verizon will land the S10s with Pie before the Note 9 to entice people to buy that phone this friday on 3/8!
Im done...
It's probably just a bot spewing canned responses. You don't expect Verizon to care any more about informing its customers than it does about updating its phones do you? Seriously Verizon, you're a total joke when it comes to keeping phone software up to date. It's sad that Samsung took 5 months to roll out the Pie update, and just plain embarrassing that Verizon is holding it up for another 2 or 3.
Why can't Samsung do like Apple and refuse to allow Verizon to bugger up their software? So disappointing to have to wait so long for updates!
Even better if Samsung could keep their hands (mostly) off the software too. I don't need duplicate Samsung apps when most of Google's are just fine. I say take stock Android, add S-pen support, and roll it out. Fingers crossed for a Note 10 Google Play Edition. 😂
It's a shame VZW is holding its customers updates hostage. T mobile is updating their Note 9s, shame on you Verizon. Paying customers shouldn't have to side load updates because you refuse to provide them. If VZW's answer is that they are still ensuring it is ready, they are incompetent! The lack of communication shows Verizon's disdain that it has for its customers.
RodVanderHuge to keep things transparent, we're all actual live employees that monitor and respond to posts via our Verizon Community Forums. Keeping our customers informed is a top priority for us and I regret that Android Pie for the Samsung Galaxy Note 9 is delayed and taking longer than expected. I myself get the need for all the enhancements/security updates that come with Android Pie.
The biggest thing we focus on before any software update is released is to ensure the update itself doesn't negatively impact the use of any Verizon Wireless applications or functions, along with ensuring it doesn't impact your ability to use our network. I wish we could provide a timeline for when Android Pie will be released for the Galaxy Note 9 but don't have any exact details at this time. I'm confident the update will be available here soon.
AlanS_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I just can't believe that a company such as big as Verizon can take so long to issue an update. They claim to be the best but stuff like this shows they are far from it.
The way to avoid this mess and angering your customers is that Verizon give relevant and truthful information about its plan and update times. We all know that exact date cannot be given due to unforeseen circumstances but.... And this is a big but, ignoring your customers never a good idea. Verizon in a monopol situation but that doesn't mean it can ignore its customers.
Statements that clear about the cause of the delay and an approximate time would be greatly appreciated.
Verizon practice inexcusable and intolerable.
Agreed, been with Verizon since 2011, maybe late 2010 and this is ridiculous. I have to seriously consider switching carriers as I have friends and co-workers who have had pie for nearly a month and we cannot even get an idea on when it may be available.
This is no longer 2011 and Verizon is the one carrier that reaches where I need when I travel.
Hey Verizon, maybe a little less customization and mucking about and more time spent "adding value to your customers." Ever heard mouthpieces for your company say that? How about you do it?
You ar making sure it wont negatively impact customers!!? We have already tested it for you. The latest update fixed bluetooth and compass. I've been on it since it came out. No issues. Without real answers, people are going to start assuming the worst, eg. "You want pie but dont want to downgrade to the s9, just buy the s10"
A lot of Note 9 users actually enjoy using their sPen, like myself. If the S10 series came with an optional sPen , like the 5G version...it would definitely be a go. My device is right @ 6mos old and every other carrier has successfully pushed the update for their Note 9 users, so WHY THE LONG WAIT @ VZW??? Also, the Note 9 is months newer than the S9/S9+, but they're enjoyingthe rewards of Android pie/One UI, while Note 9ers remain in the wild. Come on now you guys!!!🤔🤔🤔
Hi, I've looked at this website and I'm a bit confused since there are a few different firmwares on the website. Did you install the T-Mobile or Sprint file?
