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Outbox stuck and "connection error"

I have 4 different email addresses that I use on my Fascinate but for the past 5 days the outbox has been "stuck" and won't send anything out. When I scroll down to the bottom of the list there's a bar that says "Send outgoing messages". Upon tapping that bar either nothing happens or the top of the list a bar comes up saying "connection error".

Any ideas??? Thank you!

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NuDroidUsrr

sodowarts wrote:
I have 4 different email addresses that I use on my Fascinate but for the past 5 days the outbox has been "stuck" and won't send anything out. When I scroll down to the bottom of the list there's a bar that says "Send outgoing messages". Upon tapping that bar either nothing happens or the top of the list a bar comes up saying "connection error".

Any ideas??? Thank you!

If they are POP3 accounts, my phone will do that from time to time. A simple power off and power on fixes my issue. I would start there, maybe then a soft reset by powering down, pull the battery out for about 10 seconds, then put it back in and turn on.

That's where I would start first.

PO_pack_mule

Did that several times. Fed up, I went to k-9 mail, and haven't looked back since.

KinquanaH_VZW

Thanks for the information NuDroidUsrr. YOur correct performing a simple soft reset will resolve most issues with your device. If you continue to have the same issues, you will need to check your email setting. I have listed steps below to check your email notifications, email frequency, and outgoing server.

From a home screen, select Applications.
Select Email.
From the Email account screen, select and hold the email account.
To return to the Email account screen select Menu > Accounts.
Select Account name.
Enter an account name then select OK.
Select Your name.
Enter a name then select OK.
Select Email check frequency.
Select the preferred frequency.
- Never
- Every 5 minutes
- Every 10 minutes
- Every 15 minutes
- Every 30 minutes
- Every hour
Select Default account to enable / disable.
Enabled when a green check mark is present.
Select Email notifications to enable / disable.
Enabled when a green check mark is present.
Select Select ringtone.
Email notifications must be enabled.
Select a ringtone then select OK.
Select Vibrate to enable / disable.
Email notifications must be enabled.
Enabled when a green check mark is present.
Select Incoming settings.
Verify the Incoming settings then select Next.
- Password
- POP / IMAP Server
- Port
- Security type
  - None
  - SSL
  - SSL (Accept all certificates)
  - TLS
  - TLS (Accept all certificates)
- Delete email from server (POP)
  - Never
  - When I delete from Inbox
- IMAP path prefex (IMAP)
Select Outgoing settings.
Verify the Outgoing server settings then select Next.
- SMTP Server
- Port
- Security type
  - None
  - SSL
  - SSL (Accept all certificates)
  - TLS
  - TLS (Accept all certificates)
- Require sign-in.
  Enabled when a green check mark is present.
- Username
- Password
Select Forward with files to enable / disable.
Enabled when a green check mark is present.
Select Signature.
Enter a signature then select OK.

KinquanaH_VZW

newbie01

I've had problems with email ever since I got my phone. Those solutions don't work. They need to get a fix for this phone. I hate it.

sodowarts

what's K-9 mail?

PJNC284

It's a 3rd party email client that replaces the stock Mail client on Android.

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