Just got this phone....it had a software update and restarted. Now it wants my PIN.....entered what I thought it was but it is not accepting. Is there a way to reset the PIN password?
Thanks for bringing this to our attention, Morgan_3. Do you happen to have the device backed up? This may require a factory reset to get around. To do that, just follow the steps here: http://www.verizonwireless.com/support/knowledge-base-203263/ . Doing this will reset the device to factory settings which will remove all information.TimothyS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
