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Last night, my Samsung Galaxy s7 showed that a system update was ready to install. I selected the option to proceed with the update.
After the update ran, the device now boots, but before ever showing any interface now shows a message stating that "Unfortunately, System UI has stopped." After selecting OK, the dialogue only opens once more. The phone is completely useless now.
I have tried a factory reset from the boot screen, and have also cleared the cache - both have had no effect on the message showing and the device is still useless. I am not going to flash the system rom as i don't desire to breaks rules in fixing this issue since it is likely on Verizon for causing the issue.
Who do i take this to to resolve this issue?
try clearing cache partition in recovery mode. clears trash not data or settings.
Software updates are supposed to make your phone run better not worse. I am sorry to hear this is happening, BENBOW57. I want to ensure we find a solution. I just sent you a private message. I look forward to hearing back from you.
AnthonyC_VZW
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