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Phone will not charge since the marshmallow update.

I have no idea why but my phone keeps spamming a notification that my phone is not being charge and i need to use the original charger.

Attached is a video of what i'm going through. whats even worse is that this is the replacement device. Video Link : 9472

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Rainingnet

Video Link : 9475

video #2. And its also its a S6 Edge +

Verizon_Support

The software update should be helping your phone run better. I am sorry this is not the experience you had, Rainingnet. Let’s make sure we find a solution. Have you tested the phone out with a different charger or use your original charger with a different phone? If so please share details. Can you please provide us the exact text/error message you see when you attempt to charge the device? Thank you in advance.

AnthonyC_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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